Content
Last updated: September 16, 2024

Privacy Policy

When you use https://payall.com or any related services, tools and other applications (collectively referred to as, the "Site"), you are contracting with Payall Payment Systems, Inc, 1111 Lincoln Road, Suite 500 Miami Beach, FL 33139 as a data controller of your personal data. By accessing, browsing and using the Site, you expressly consent to our collection, use, disclosure and retention of your personal information (any information that can be used to directly or indirectly uniquely identify, contact or locate you as a private individual) as described in this Privacy Policy. By communicating with us through the Site or our services, you may be explicitly asked to confirm acceptance of this Privacy Policy.

Your use of the Site is also governed by the Payall User Service Agreement specific to the Service you have enrolled for and Terms of Use. Do not use the Site if you do not agree to these terms.

In case you disclose any personal information regarding any third person (e.g., your employee, management board member, co-worker, contracting party, etc.) to us, you confirm that you are authorized to provide such information.

2. Information We Collect or Access About You

We may collect or access information from you and about you when you use the Site, including:

  1. Information to Respond to Your Requests and Provide Services: You may give us your personal information, such as full name, phone number, website, country, email, company name, job title when you contact us for assistance, sign up for our marketing announcements, such as newsletters, satisfaction surveys, season’s greetings, collecting feedback and other communications or if you request access to materials on our Site. We may use your name, your e-mail address and other information that can be used to contact you for the sake of providing you with this information.

  2. Information from Other Sources: The information we collect may be combined with information from outside records (e.g., demographic information, additional contact information) that we have acquired in accordance with the law and regulation.

  3. Technical Usage Information: When you visit our Site, we collect usage information sent to us by your computer, mobile phone or other access device, which may include your browser type and language; country and language setting on your device; Internet Protocol (“IP”) address; the domain name of your Internet Service Provider, mobile device and operating system; screens you visit in the mobile app; content you view on the Site; features you use; the date and time of your visit to or use of the Site; the Site you visited before you visited our Site; and data about how you interact with our Site. During some visits, we may use software tools to measure and collect session information, including page response times, download errors, time spent on certain pages and page interaction information. To learn more about how we use tracking technologies and cookies, see Section 8 of this Privacy Policy and our Cookies and Tracking Technologies Policy.

Our goal is to collect only the information that we believe is required for our legitimate business interests to operate the Site, to improve your experience of using the Site as well as to conduct other activities as per Section 3 below. The collection of some particular information also may be based on your consent (e.g., for the provision of direct marketing-related information).

3. How We Use Your Information

Data collected or accessed will only be used for the purposes specified in the Privacy Policy. If the data will be used for other purposes, we will notify you of those additional purposes and obtain your consent, where necessary. We may use the data we collect for a number of purposes, including:

1. To Operate Our Site: We use the information we collect or access about you to:
a. Respond to your requests and to comply with your stated communication preferences;
b. Provide customer service and obtain your feedback regarding the Site (e.g., to resolve disputes, problems with the Site);
c. Enforce our terms and conditions;
d. Provide other services you request;
e. Guide decisions and improve the Site, including using Site analytics;
f. Create and deliver targeted marketing and advertising tracked to what we believe may potentially interest you and what you consented to;
g. Provide you with a safe, efficient and customized experience;
h. Contact you or perform other duties as authorized by law and regulation.

2. To Provide and Improve Our Services: We use the information we collect or access about you to help us create, develop, operate, deliver and improve our products and services.

3. To Prevent Fraud and Prohibited or Illegal Activities: We use the information we collect or access about you to prevent, detect, investigate and report fraud, security breaches,
potentially prohibited or illegal activities, or otherwise to protect our services or Users. Information may also be used to respond to subpoenas or other legal processes, as permitted by law.

4. Whom We Share Your Information With

To provide you with the service, and as described in Section 3 of this Privacy Policy, we need to share some information about you with others. This might include data transfer. Information collected or accessed on the Site may be shared with entities both within and outside of our corporate family when we are obligated by laws and regulations or for the purposes of providing services to you. Please note that any third party with whom we share your personal information will be legally and/or contractually required to provide the same or equal protection to your personal data as we outline in this Privacy Policy.

  1. Our Service Providers and Other Third Parties We may share your information with our service providers and other trusted third parties to ensure the functionality of our services and the Site, such as customer support service centers, advertising networks, analytics tools providers and software development kit providers we hire to help with our business
    operations (including, but not limited to, providing customer service, analytics, marketing as permissible, operations and enforcing of our terms and conditions). These third-party service providers are to be considered data processors. The personal data that will be transferred to these third-service providers be limited to the minimum that is required to ensure the provision of third-party services.

  2. Other Entities with Your Consent We may share your personal information with other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service).

  3. Law Enforcement, Government Agencies and Other Authorized Third Parties We may share information about you, as permitted by law, with law enforcement, governmental agencies and other authorized third-parties.

  4. Change of Control—New Owners We may share your information with other business entities, should we plan to merge with or be acquired by that business entity. Should this occur, we will make reasonable efforts to request that the new combined entity follow this Privacy Policy with respect to your personal information. If your personal information would be used contrary to this Privacy Policy, we will request that the new owner provide you with prior notice.

  5. Ad Networks On our Site, we may allow third parties to provide analytics services and serve Payall advertisements on our behalf. These entities may use their own cookies, web beacons, device identifiers and other technologies to collect information about your use of the Site, including your IP address, web browser, internet service provider information, the website you came from, pages viewed, time spent on pages or in apps, links clicked and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content and deliver Payall advertising on our Site and other websites. The use of these technologies by these third parties is subject to their own privacy policies and is not covered by this Privacy Policy. For more information about third-party ad servers at our Site and your ability to opt-out of targeted advertising from such third parties, please visit our Cookies Policy.

5. Your Rights and Choices

Please see below for your rights with respect to the personal data we might collect about you. Please be aware that when providing services to our clients, there may be circumstances where our statutory obligations, as well as the rules of the respective jurisdiction, prohibit us from disclosing or erasing the data that we store and process. Moreover, such laws, regulations or rules may prevent you from exercising other data subject rights as well.

  1. Right to access You have the right to request access to any data that can be considered your personal data. This includes, for example, the right to be informed on whether we process your personal data, what personal data categories are being processed by us and the purpose of our data processing.

  2. Right to rectification You have the right to request that we correct any of your personal data if it is inaccurate or incomplete.

  3. Right to object You are entitled to object to certain processing of personal data, including, for example, the processing of your personal data for marketing purposes or when we otherwise base our processing of you on legitimate interest.

  4. Right to erasure You may also request that your personal data be erased subject to certain statutory exceptions if the personal data is no longer necessary for the purposes for which it was collected, or if you consider that the processing is unlawful, or if you consider that the personal data should be erased to enable us to comply with a legal requirement.

  5. Right to data portability If we process your personal data based on your consent or on the basis of a mutual contractual relationship, you may request that we provide you with that personal data in a structured, commonly used and machine-readable format. Moreover, you may also request that the personal data is transmitted to another controller if that is technically feasible.

  6. Right to withdraw your consent In cases where the processing is based on your consent, you have the right to withdraw your consent to such processing at any time.

  7. Opt-out from marketing You can control how and when you want to receive notifications from us by following the instructions within the notices you receive from us. We will give you the opportunity to opt out of our communication with you whenever we send you information about us or any other information that we believe may be of interest to you. Additionally, you can also opt-out at any time by contacting us.
    To opt-out of marketing communications from us, use the options in the communications we send, send an email request to requeststop@payallps.com. You may not opt-out of administrative emails (for example, emails about policy changes).

If you have concerns on how we process your personal data or you would simply like to know more about our data processing activities, feel free to contact us at any time at: privacy@payallps.com.

6. Updating Your Personal Information and Rights as a Data Subject

You can update your personal information at any time. Keeping this information up to date is very important. If this information is incomplete, inaccurate or not current, please update your information by contacting us.

7. Our Data Retention Practices

We generally retain information for as long as it is necessary and relevant for our operations and to comply with applicable law. The period for which the personal data will be stored depends on number of criteria, including: type of personal data, whether there is any dispute between us or with any third party and our legal obligations under laws and regulations to retain your personal data for valid purposes.

Information will only be retained as necessary to comply with law and regulation, prevent fraud, resolve disputes, analyze or troubleshoot programs, enforce our terms and conditions, or take other actions permitted by law.

8. How We Use Cookies and Tracking Technologies

When you visit the Site, you consent to the use of cookies and tracking technologies as well as the corresponding processing of your personal information. We and our third parties may use cookies and other tracking technologies for a variety of purposes, as outlined in this Privacy Policy and our Cookies and Tracking Technologies Policy.

For more information about the use of cookies and similar technology on our Site, please review our Cookies and Tracking Technologies Policy.

You can withdraw your consent at any time by deleting placed cookies and disabling cookies in your browser. For further information about our use of cookies and tracking technologies and your opt-out choices, see Your Cookie Choices & How to Opt-Out section at Cookies and Tracking Technologies Policy.

9. Notice to California Residents

California residents may be entitled to know the effects of opt-out options under the Consumer Privacy Act Section 1798.120. The effect of an opt-out, if successful, will be to stop targeted advertising, but it will still allow the collection of usage data for certain purposes (e.g., research, analytics and internal Site operation purposes).

California residents may request a list of all third parties to which our Site has disclosed certain personal information (as defined by California law) during the preceding year for those third parties' direct marketing purposes. If you are a California resident and want such a list, please contact us at privacy@payallps.com. For all requests, you must put the statement "Your California Privacy Rights" in the body of your request, as well as your name, street address, city, state and ZIP code. In the body of your request, please provide enough information for us to determine if this applies to you. You need to attest to the fact that you are a California resident and provide a current California address for our response. Please note that we will not accept requests via the telephone, mail or by facsimile, and we are not responsible for notices that are not labeled or sent properly or that do not have complete information.

Our Site may contain links to other third-party websites. When you leave our Site and visit those websites, you are bound by the privacy policies of those websites. We are not responsible for the privacy practices of these third-party websites, which are governed by their own privacy policies and practices.

11. Security

To help us protect the privacy of your data, we maintain technical, physical and administrative security measures to protect against loss, misuse, unauthorized access, disclosure or alteration. Some of the safeguards we use are firewalls, data encryption, physical access controls to our data centers and information access authorization controls. While Payall strives to protect the personal data Payall process, please understand that Payall cannot ensure or warrant the security of any information that you transmit to us since no method of data transmission or storage can be completely secure. It is your responsibility to make sure that your personal information is accurate and that your device(s) are secure and not shared with third parties.

12. Children's Privacy

Our Site is not intended for children under the age of 13. For information about the Children’s Online Privacy Protection Act (COPPA), visit the FTC website: www.ftc.gov.

13. Territorial Scope and Processing

We are located in the United States. Our services are available for eligible United States users. Our Site uses a network of computers, cloud-based services and other infrastructure and information technology that is based in the United States. Additionally, we may use third-party service providers that are located in and process or store your personal information in the United States, the European Union and other countries.

We will take all necessary precautions to ensure that your personal data is treated securely and in accordance with the applicable data protection laws. Furthermore, we take the utmost care regarding security and transfer only the necessary personal data required for the provision of the services. In addition, we transfer this data in an encrypted manner, so it is unusable if intercepted during the transfer.

If you enroll with Payall, you consent to the collection and/or processing of your personal information and tracking technologies/cookies as described in this Privacy Policy.

14. Notification Regarding Updates to This Privacy Policy

From time to time, we may update this Privacy Policy. You agree that we may notify you about material changes in the way we treat personal information by placing a notice on the Site. You should check the Site frequently for updates.

15. Contact Us

If your questions are not answered in this Privacy Policy, you may email us at privacy@payallps.com or write to us at Payall Payment Systems: 1111 Lincoln Road, Suite 500, Miami Beach, FL 33139.