We collect or access information from you and about you when you use the Site, including:
When you enroll as a User, we may collect personal information from the Payer, you or your issuing financial institution , such as your first name and last name, email address, U.S. mobile phone number, U.S. billing address and details (such as card number,expiry date , security code etc.) of your card (also referred to as “bank account” or “account”, issued by a financial institution that is a member of the Visa®or MasterCard®network).
In addition, we may collect personal information from third party services in order to process your registration, verify your identity, verify your financial account information, and protect against or prevent actual or potential fraud or unauthorized use.
When you use the Service, we collect information such as when and where the transaction occurs, the names of the transacting parties, the mobile phone numbers and email addresses of the transacting parties, a description of the transactions (including text in the memo field), the transaction amount, and the devices used to complete the transactions.
You may give us your personal information when you contact us for assistance, sign up for our newsletters and, for other communications, or if you request access to materials on our Site. See the section titled "Your Choices" for information on how you can opt-out of receiving communications from us.
The information we collect may be combined with information from outside records (e.g., demographic information, additional contact information) that we have acquired in accordance with the law.
Our goal is to collect only that information that we believe is required for our legitimate business interests, to operate the Site, to authenticate and verify your identity, to prevent fraud, and to improve your experience of using the Site.
We use the information we collect or access about you to:
We use the information we collect or access about you to help us create, develop, operate, deliver, and improve our products and services.
We use information we collect or access about you to prevent, detect, investigate, and report fraud, security breaches, potentially prohibited or illegal activities, or otherwise to protect our services or Users. Information may also be used to respond to subpoenas or other legal processes, as permitted by law.
You can control how and when you want to receive notifications from us by following instructions within the notices you receive from us.
To opt-out of marketing communications from us, use the options in the communications we send, send an email request to firstname.lastname@example.org.
You may not opt-out of administrative emails (for example, emails about your transactions or policy changes).
You can update your personal information at any time by contacting your Payer. Keeping this information up-to-date is very important. If this information is incomplete, inaccurate or not current, please update your information by contacting your Payer.
We generally retain information for as long as it is necessary and relevant for our operations and to comply with applicable law.
Information will only be retained as necessary to comply with law, prevent fraud, prevent re-registration, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our terms and conditions, or take other actions permitted by law.
During some visits, we may use software tools to measure and collect session information, including page response times, download errors, time spent on certain pages and page interaction information.
A few additional important things you should know about our use of tracking technologies (e.g., cookies, HTML-5 stored technologies):
Our Site may contain links to other third-party websites. When you leave our Site and visit those websites, you are bound by the privacy policies of those websites. We are not responsible for the privacy practices of these third-party websites, which are governed by their own privacy policies and practices.
To help us protect the privacy of your data, we maintain technical, physical, and administrative security measures to protect against loss, misuse, unauthorized access, disclosure, or alteration. Some of the safeguards we use are firewalls, data encryption, physical access controls to our data centers and information access authorization controls. It is your responsibility to make sure that your personal information is accurate and that your device(s) are secure and not shared with third-parties.
Payall User Service Agreement specific to the Service you have enrolled for defines eligibility requirements to use the Service. Our Site is not intended for children under the age of 13.For information about the Children’s Online Privacy Protection Act (COPPA), visit the FTC website: www.ftc.gov.